Refund Policy
**Imperium Worldwide: 30-Day Refund Policy**
At Imperium Worldwide, we prioritize your satisfaction and strive to provide top-notch service. We're excited to introduce our 30-Day Refund Policy to ensure your shopping experience is hassle-free and enjoyable:
**1. Understanding Our Policy:**
You have 30 days from the date of delivery to request a refund for your purchase.
**2. Refund Process:**
- If the package is unopened, we'll issue a full refund.
- If the package is opened, a $45 restocking fee will apply, but return shipping is on us.
- For opened packages, the customer is responsible for the $8 return label fee.
**3. Quality Assurance:**
Our products undergo stringent quality checks to ensure they meet our high standards. In the unlikely event of receiving a damaged or defective item, please refer to our "Damaged or Defective Items" section below.
**4. Damaged or Defective Items:**
If you receive a damaged or defective item, please contact our Customer Support within 7 days of delivery. We will require clear photographs for verification. Once confirmed, we will offer a replacement, store credit, or refund as appropriate, with return shipping covered by us.
**5. Size and Fit Issues:**
We encourage reviewing our sizing charts before purchase to ensure a proper fit. However, if you encounter size or fit issues, returns are accepted within the 30-day window, with the customer covering the return and shipping fee.
**6. Changes to Orders:**
Once an order is placed, changes or cancellations are not accommodated. Please review your order carefully before finalizing.
**7. Contact Us:**
For any inquiries or assistance with your order, please reach out to our Customer Support team at info@imperiumgoesworldwide.com.
**8. Policy Updates:**
Imperium Worldwide reserves the right to update this policy without prior notice. Changes become effective upon posting on our website.
By shopping with Imperium Worldwide, you agree to abide by our 30-Day Refund Policy. We appreciate your trust and support.
Sincerely,
Deshawn Harmond
CEO
Imperium Worldwide